Creating Change through Consultancy and Leadership

Who I am Consultancy Leadership Contact

Who I am

Hi and thank you for taking the time to look through the site, I hope you contact me for further information and give me the opportunity to help you with the challenges, problems or opportunities you face.

I am passionate about personal development and personal leadership as I really believe that until we are all fully alive and awake to ourselves we will never be able to create the positive change and development that we need for a peaceful and sustainable world.

I have over twenty years experience at all levels and in many roles within the Voluntary and Community Sector, from grass roots community activist to Chief Executive. It has been (and continues to be) a fantastic journey and offers continuous learning and skill development, I draw upon it every day.

My current work is very focused on challenging violence against women and children and I feel privileged to be able to put my energy and commitment to such a noble enterprise.

The Mastery and the development of a multi disciplinary creative group is another way of creating change and personal development and I really hope that you think about getting involved, you never know where it may lead you!

I am a member of ACEVO and the Institute of Fundraisers and I am currently Chief Executive of a large organisation in Cardiff and service on three Trustee Boards.

I look forward to working with you in the future.

Morgan Fackrell

Creating Change and Development through Consultancy.

Laughing Crow’s consultancy services works as a Social Economy business to support good governance and effective leadership in the Voluntary, Community and Social Enterprise Sector.

Laughing Crow is committed to improving the performance of the Voluntary, Community and Social Economy Sector and the quality of the services they provide.

Sustainable Development and Enterprise : Healthy Working Environments and Relationships.

Do you want clarity about where you or your organisation needs to be, and how to get there?
Are you looking for practical help with problems or help to identify what’s stopping you achieving your goals?
Do you want to achieve your, or your organisations full potential?
Do you want to enjoy what you do with your time and energy?

Governance is of vital importance to our sector, and from what I see it still needs a lot of improvement. Having served on management committees, Trustee Boards (including as Chair on many occasions) throughout my time in the sector I have direct experience of what good and bad governance looks like. I have a clear idea of what skills and expertise our top level leaders need and I am proud to be able to offer Governance appraisals to check the effectiveness of your committees/boards.

I won’t just borrow your watch just to tell you the time.

I can provide the range of experience and skills that your situation needs and not just a standard one size fits all consultant.

I will work alongside you to get you and your organisation to where it needs and wants to be.

I am committed to keeping our costs within your budget so don’t expect me to charge you in the same way as other consultancy companies.

My areas of expertise

Management Consultants Organisational change and restructuring Developing communications strategy (internal and external) Policy and Strategy development Vision, Mission , Values Roles, Goals and Responsibilities Governance (including appraisals and competencies) Customer services Developing social enterprise Delivering practical business and development planning Performance analysis and improvement

Staff surveys and analysis Human resources functions Organisational dysfunction Research (focus groups and interviews) Stakeholder satisfaction surveys Communication channel audits Quality management (including benchmarking) Partnership building Training Equality and Diversity development

My principles

Integrity • Honesty • Genuineness • Respect

They all sound great and probably guide you or your organisation, but it is the bringing them to life that takes work and that is the work that Laughing Crow will help you and your organisation succeed with. Keeping those principles alive in all our transactions, embedded in every decision we take, every communication we make is our commitment to you and to ourselves.

Vision

A professional, dynamic, relevant and sustainable Third Sector comprising Voluntary Organisations, Community Groups, Social Enterprises.

A Third Sector that has a high level of expert, sound, integrous governance.

A Sector that has confident, competent and visionary leaders.

Organisations managed using systems that ensure high quality services and strong performance.

Services designed and delivered in partnership with and in response to community need, that make a positive difference in peoples lives and that support equality and justice for all.

Creating Change and Development through Leadership.

Laughing Crow specialises in delivering consultancy and training to the Third Sector within a framework that recognises leadership and leadership qualities at all levels in the organisation as the bedrock of effective, sustainable and ongoing change and improvement.

We recognise four qualities that combined together and expertly used make for a devastatingly effective leader, organisation or governance body –

Communicating Collaborating Contributing Pioneering

The Sector is highly competitive and both sets of our customers (service users and service commissioners/funders) expect high quality services and improving performance. And although this is what we expect of ourselves some organisations are facing not only structural change but also cultural change. These are the two areas Laughing Crow Associates have deep understanding and experience of.

‘The wise man doesn’t give the right answers; he poses the right questions.’

Claude Levi-Strauss

Often a client will employ us because they have problems that are urgent, time is of the essence, they want it fixed yesterday. Although we have a responsibility to deliver agreed outcomes we also have an ethical responsibility to deliver the ‘appropriate’ one. We won’t rush in an offer a quick fix, gain short term advances that can’t be sustained, or make ourselves look good at your expense.

Laughing Crow works for solutions that result in a true resolution of the problems, we don’t forget that real organisational change is a people issue.

We will use the latest techniques and cutting edge thinking to achieve success, increase performance and quality.

Do you need to form partnerships with organisations who could also be competitors?
A clear headed negotiator on your side would be an asset that may give you the edge. Do you need to restructure because of external forces and where internal blocks are considerable?
We can share our expertise with organisational cultures and relationship dynamics and how they need to be prioritised within change management. Do you have concerns that your organisation Governing body is not fit for purpose, is your Governance letting you down?
Laughing Crow believes that Governing bodies need to receive appraisals just like everyone else in the organisation.

Is your organisation being held back by unhealthy relationships, bullying, power struggles? Our associates will support you in challenging negative and inappropriate behaviour and attitudes to create a more healthy working environment.

Get in touch and we can discuss your individual needs and expectations, we can work at an hourly rate or quote for a specific pieces or work. And don’t forget we will come into your organisation and work alongside you or act as your external expert department.

Laughing Crow & Associates is a Social Economy business that works to support good governance and effective leadership in the Voluntary, Community and Social Enterprise Sector Laughing Crow is committed to improving the performance of the Voluntary, Community and Social Economy Sector and the quality of the services they provide Sustainable Development and Enterprise : Healthy Working Environments and Relationships

Contact details

Email info@laughingcrow.co.uk